“SIRE really cares about its clients!” Carlyce Banayat, City of Napa
Regular support hours are Monday through Friday from 6 a.m. to 6 p.m. MST.
Telephone: (801) 415-0626
SIRE Standard Technical Support Eligibility:
All SIRE customers with a current support maintenance agreement. Hours:
6 AM - 6 PM Mountain Time Monday-Friday except major holidays. Product Coverage:
Full Response Time:
One of our on call support representatives will answer or call you back within 1 hour on critical items and within 8 business hours on non-critical issues. How to use it: Call:
801-415-0626 during regular support hours Email: email@example.com Online: www.siretechnologies.com
SIRE Emergency Agenda Support Eligibility:
SIRE customers with an active maintenance agreement for the products list below. Hours:
6 PM-12 AM Mountain Time Monday-Friday except major holidays. Product Coverage:
Any after hours, “day of meeting” Agenda Plus support issues. This includes Agenda compiling (Agenda, Packet, Materials, Minutes, Action Summary),Video Streaming, publishing (Agenda, Materials, Packet, Video, Action Summary), Minutes Plus, Agenda Packet Print, Voting Clients, Voting Server and Media Server.
Who needs it: Agenda customers who are utilizing meeting critical Agenda Plus software to conduct meetings after normal SIRE Support hours. Response Time:
One of our support representatives will answer or call you back within 15 minutes. How to use it:
Call 801-381-6195 after regular support hours.
Use the information below to contact our main office.
SIRE Technologies, Inc.
2211 West 2300 South
West Valley City, UT 84119
Telephone: (801) 977-8608
Fax: (801) 977-8775